If the goods have not been sent we can cancel and issue a full refund straight away.
If the goods have been despatched we will refund less the cost of the shipping once the goods have been returned to us in their original state.
Under the United Kingdom’s Distance Selling Regulations you can return any product to us, providing they are in an un-used, un-opened and in an ‘as new’ condition within seven days from the day after you receive the goods.
We recommend you send any products back to us securely packaged using a certified delivery service, enclosing a copy of the original invoice. If there is no fault with the product we do not refund delivery charges. This does not affect your statutory rights as a consumer.
Q. Where do I send my return?
A. Please send securely (we recommend recorded or special delivery). to:
Mirage Direct Ltd, Unit a, 18 Buckland Road Maidstone Kent ME16 0SL.